I may be a sucker, but for decades I always went into a new job anticipating that everything will be perfect. Of course it never was. There were always surprises that came up and disappointed me. Over time, I’ve learned that they just go with the territory and generally go away before I know it. Of course, if you expect them to happen and know that they’re temporary, it will be a lot easier to take.
Boredom
Unless you’re a little brain dead, no one likes to be bored. It closes in on you fast, particularly if it strikes at 10:00 AM and you’ve got nothing on the agenda for the day except lunch. The fact is, unless you have work to do, being at work is quite boring and new jobs are much worse. You can only create so many fact-finding meetings before they all run together and people get sick of talking to you. The first trick to beating the boredom is to anticipate that it will occur and don’t let it get you down. Remember, after about a month on the job you’ll be reminiscing about the days when you had free time. Second, never let anyone know that you’re bored. Managers want people with initiative and that means people who find useful things to do on their own. The last trick to fighting new job boredom is to actively seek out and embrace all work opportunities, even if they’re beneath you. Most people are afraid to do menial tasks for fear of getting stereotyped unworthy of their pay grade. My experience is that as long as you make it crystal clear that you’re taking it on as a learning experience and because you have some temporary free time, people never hold it against you. Instead, you earn a reputation right out of the gate as a team player who is confident in his or her place in the world. By the way, the person you reach out to help will be a friend for life and your boredom will end!
Projects You Don’t Understand
I had one boss who called me into his office on the first day and gave me a half a dozen projects to work on immediately. This was my third job as Marketing VP and I knew the territory pretty well, but these assignments required deep knowledge or the market, customers, and products. I had no idea what he was talking about, nor where to begin. Rather than argue with him, I listened intently, took notes, and left with the projects in hand. Within the next 24 hours, I made lists of information I would need to know in order to get started on each project. On the third day, I met with my boss again and went over the lists of necessary information. He told me what he knew off the top of his head and then gave me names of people to see to get the rest. I doubt that I ever completed any of those projects, but two good things came out of the exercise. First, I got to demonstrate my critical thinking skills to my boss; and second, I learned a lot about how things got done and who to go to for important information. None of this would have happened if I had protested an obviously unfair assignment that first day.
Office Space
My twenty-year old daughter just got the first job of her chosen career as a marketing intern. She called me the night she started and, among other things, told me about her office space: “Dad, they stuck me the desk right by the front door.” Even at this young age, she figured out that she had won the rookie prize of the worst space in the office. No one wants the desk by the front door. You’re constantly interrupted, everyone watches what you’re doing, and it’s impossible to have a private phone conversation. But she was the both the new kid on the block and the most junior – so that’s the seat she got.
One of the biggest mistakes I made in my early years was to place far too much significance on the quality of my assigned office space. If I thought that my space was at all below that of my peers, I’d beat a path to the boss and start whining. The truth is office space assignments are almost never fair; they can’t be. Space is assigned on a first come, first served basis, so the new guy always gets the leftovers. If that’s you, just suck it up and get used to it. Complaining is a sure way to signal to your boss that you’re a self-centered, non-team player, with warped priorities. Relax. In most cases you’ll only be stuck in substandard space until somebody leaves or the time comes to move to new space. That is the only time when office-space allocation is perfectly fair.
On the other hand, accepting poor office space with grace is actually a way to demonstrate that you’re a big picture person and a team player. A few times in my executive years, I tried to buck the trend and carved out superior space for a promising new subordinate. It always backfired. The rest of my team immediately assumed that the new guy was destined to become their next boss and shunned him. Life would have been much easier if I had just stuck him in a small cubical by the front door.
Indifferent Support
Most white-collar workers are surrounded by a team of support people who take care of the mundane details of work life like distributing reports, booking travel, scheduling meetings, getting overnight deliveries to the mailbox on time, etc. These folks are typically punching a clock and making peanuts. They are also often masters of their own domain. They decide whose work gets done first and what gets shoved to the bottom of the pile. The boss always comes first, but after that they play favorites. People who are nice to them, bring them cookies, or just treat them like human beings get timely support. New guys who look like they think they’re important get squat. Unlike the other minor disappointments you’ll encounter on your new job, this is one you can do something about from the very beginning. I always make a point of introducing myself to the receptionist, mailroom staff, even the people in the cafeteria. In particular, I always go out of my way to makes friends with the boss’s secretary. Not only will this help you get things done, but your coworkers will notice that the little people all know your name and say hi every time you walk by. This is very good for your reputation.
The Real Pay Policy
I haven’t always gotten the shaft when it comes to office space or administrative support on a new job, but I can state unequivocally that I’m always disappointed when I learn how the compensation plan truly operates. Lesson seven of Career Secret Sauce is devoted to the subject of salary policy and promotions so I will just hit on two of the typical issues for now.
One thing you’ll never hear someone say during the interview is “we’ve maxed out the pay grade to make this offer and you won’t see a decent raise unless you get promoted.” But this happens a lot. Pay grades are like review mirrors, they reflect what the company paid people in the past for a given job. They never reflect the current market or the price people are willing to pay for a hot candidate in a field that’s in high demand. Pay scales are set by the Human Resources department and are meant to me fair to all, not necessarily the best deal for a top ranked new hire.
The other thing you’ll never hear during the interview is: “virtually no one ever gets 100% of his or her bonus.” Yet it’s almost always true. You may have a letter in your hand that says your being offered $75,000 a year; made up of $55,000 in salary and $20,000 in bonus, but in most cases the bonus pools are only funded at 80-90% of full payout. The rationale for this is that more people will fail to meet their objectives, than surpass them. The people who fail will get less than a 50% payout and those who go beyond will get over 100%. The problem is most managers are cowards and they’re afraid to give someone a 50% payout. Invariably, payouts converge around the mean. If the mean is 85%, a superstar gets 95% and a laggard gets 75%.
You can either ask these questions after you get a written offer or not. It’s certainly a good thing to know, but questions like these could scare off a potential employer or brand you as someone who is obsessed with money. If you don’t want to ask, or you’re already in a job and suspect these factors are negatively impacting your earnings potential, don’t start complaining or take it personal. Just let it go and the next time you change jobs, ask the questions and proceed with caution.
Just Develop “Thick Skin”
Your first new job is the most important one of your career. You just have to suck it up and make it go well. Above all else, you need to get 2-3 years of experience under your belt before you can even think about making waves. Most workers will change employers a half a dozen times over the course of their career. The first one is critical, but any job change that goes poorly can set you back for years, so it’s incumbent upon you to make them all successful. Focus on the things you can do to make your first job a success and the odds are excellent that you’ll never make a bad move.